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Challenger Designs Warranty


Challenger Designs, LLC warrants to the original consumer purchaser, for as long as they own their cabinet, that products shall be free from defects in manufactured materials and workmanship under normal use.

As of April 1st, 2017, to activate the warranty, the consumer must register the product within 30 days of purchase.

General Warranty Guidelines

Should Challenger Designs, LLC product fail during the applicable warranty period due to defects in manufactured materials or workmanship under normal use and in compliance with our Cleaning and Care Instructions, Challenger Designs, LLC, in its discretion, will provide the parts necessary to repair or replace the defective products.

The warranty does not cover products that are misused, abused, mishandled, improperly cleaned, improperly installed, improperly stored, changed, modified, act of God, or damages occurring from normal wear and tear. This warranty is not valid for products used for any purpose other than the purpose for which they were originally intended. This warranty does not cover the cost of installation, removal, subsequent damage or transportation of defective product, regardless of whether the work was performed by a contractor, service company, or the consumer. This warranty does not cover display units.

Challenger Designs, LLC’s finishes are premium exterior grade finishes, made to withstand harsh external conditions. Over time color changes may result from exposure to light and other elements that are part of the aging process. These material variations and changes are not covered by this warranty. Challenger Designs, LLC warrants to the original consumer purchaser that its finishes are free from defect, including flaking, peeling, cracking, or massive discoloration for a period of 3 years, from purchase, under normal use.

Challenger Designs, LLC reserves the right to provide parts for repair or replacement of the defective parts and substitute any discontinued product with the most similar product in styling, finish and color available at the time the claim is submitted without the obligation to provide product to match items previously manufactured by Challenger Designs, LLC.

Challenger Designs, LLC, at its discretion, will cover freight costs.

All parts not manufactured by Challenger Designs, LLC are warranted for the period provided by the original manufacturer. These parts typically include most accessories. Please contact Challenger for details.

This warranty is the exclusive warranty of Challenger Designs, LLC and is in lieu of all other warranties, expressed or implied. In no event shall Challenger Designs, LLC be liable for consequential, indirect or incidental damages resulting from the installation, use or failure of the product. Challenger Designs, LLC reserves the right to change or modify this warranty at any time.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

To submit a claim under this warranty, contact your nearest Challenger Designs, LLC dealer or complete the submission form online at http://challengerdesignsllc.com/warranty . Please include a detailed description, as well as two pictures. One clearly showing the defect and another of the entire unit.